7 Important Questions to Ask Movers - Cross Country Movers Group

7 Important Questions to Ask Movers When Moving Cross Country

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If you’re in the process of cross-country moving, there’s a lot to do. One task that may seem daunting is choosing a long-distance moving company. How do you know which company is best for you? What should you ask potential movers? Keep reading for some helpful questions to ask movers that will help you hire the best ones.

#1 One of the First Questions to Ask Movers Is What Kind of Licenses They Have

When hiring cross country movers there are a lot of things to think about. But the first thing that should be on your mind is checking if they have all the proper licenses to work within the US. This is where The Federal Motor Carrier Safety Administration plays a major role. FMCSA is a federal organization that regulates commercial vehicle operations in order to ensure the safety of both businesses and customers. While FMCSA accreditation does not guarantee that a mover will provide you with fair costs or excellent service, it does show that the organization isn’t just a front for a moving scam.

When looking for a reliable crew to help you we urge that you double-check if a company has all FMCSA licenses, because any organization can claim to be duly accredited even if it isn’t.

How Can You Check if Cross Country Moving Company Is Licensed?

To find the team that will help you pack quickly and efficiently means to check all of their licenses. Start by checking the website of the chosen cross-country moving company. Most times at the bottom of the home page should be listed two numbers – the MC and the US DOT . If you can find them on the website, it means that the federal government has assigned the identification numbers. Then all you have to do is type in the info in the FMCSA’s database, and view the information under “Operating Status.” You’re good to go if it says “Authorized.”

#2 Ask the Professionals About Insurance Coverage Options They Offer

When relocating avoid making a common moving mistake that is – not considering insurance. Let’s face it, relocating furniture, or even your fragile items can go wrong even in the most well-planned moves. That’s why think ahead and ask the professionals about the moving insurance coverage they offer.

What does it mean if a company offers you a moving insurance coverage exactly? Basically, this means that the policy covers the cost of your belongings if they break or go missing while in transit. Every relocation company is obligated to give free basic liability insurance. However, if you are shipping more delicate and valuable belongings trusted professionals should offer you other options as well.

Ask About Full Value Protection

Let’s say you are relocating electronics like a huge and expensive flat-screen TV from the living room, you need a better policy that will cover the damage (in case it happens). Your things are covered for their current market worth with full-value protection (FVP). If you have it and your sofa falls off the moving truck en route, you’ll be compensated enough to restore it or purchase a comparable replacement. Full-value protection, on the other hand, is usually more expensive and not available from every company.

Moving Services

Our professionals work with you to come up with a long distance moving solution that best fits your needs. Whether the move is residential or commercial, we are here to make your relocation hassle free. You can choose to use as few or as many moving services as you want. It is completely up to you.

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Packing

Cross Country Movers have professionally trained personnel that will be happy to assist you with packing even the most fragile dishes or antiques. You can choose to oversee as we do the packing for you. We’ll carefully pack it all into moving boxes, regardless of the size.

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Storage

When it comes to our moving services, our storage service is just as important as the rest. Whether you need longtime or short-term arrangements, our team of professional movers is more than qualified to handle your items. When storing your belongings, we store them in a secure facility with guards and video surveillance.

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#3 What Kind Of Cross Country Moving Services Does a Company Offer?

When it comes to relocation experts, they aren’t all made equal, and each one offers a different set of services from which to choose when making your move. Never assume that a company provides the services you require. A professional crew should be able to provide most of the following services:

  • The loading and unloading
  • Packing
  • Custom crating
  • Assembly and disassembly of furniture
  • Storage Facilities
  • Car shipping service

And many others. However, for every company that provides one of the mentioned services, there is another that does not. If any of these services are critical to your move, you should make sure that a crew you employ offers them.

#4 How Do Cross Country Movers Form Their Prices?

How much movers cost is a question on everyone’s mind when they are relocating. And why should you know in advance how teams form their prices? For starters, experts may provide you with a low-cost estimate in order to attract you to choose them. Unless that estimate is guaranteed, they may increase the price in the future. Some teams have a reputation for raising their fees on moving day, long after it’s too late to locate a better deal.

Working with a crew that delivers binding estimates can help you avoid this problem. Binding estimates guarantee that your pricing will not rise if your move goes according to plan and you don’t add anything to your inventory at the last minute. Of course, there are reputable moving companies that do not provide contractual estimates, so don’t be put off by this.

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#5 Does the Long-Distance Moving Company Check Its Employees?

Strangers will come to your house, look through your belongings, pack them up, put them into a truck, and drive away with them if you hire full-service movers. We understand how frightening such a situation might be. While you’ll never be completely comfortable, you may make it a lot easier by asking the company if it conducts background checks on its employees.

Background checks assist movers in weeding out possible employees who have been fired from previous employers due to theft or damage. They also look at employees’ permanent records to make sure they haven’t been charged with burglary or have a history of serious drug offenses. This procedure ensures that relocation experts send only personnel inside your home whom they (and you) can trust.

#6 What Is the Procedure in Case You Have to Cancel the Move?

There are numerous compelling reasons to move and also to postpone your relocation. Maybe you didn’t get the job offer you were hoping for, or maybe you just realized you prefer it where you are now. Find out what choices you have in the event that you need to cancel. Some teams will allow you to cancel the move for free if you do so early enough in advance, and others will let you cancel the day before your move without penalty.

Most, on the other hand, will keep all or part of your deposit if you cancel within a specific length of time before your move, and there may even be additional charges or penalties.  That’s why before you sign any contracts, ask about your moving company’s cancellation policy if there’s even a remote chance you won’t be moving.

#7 How Much Does the Move Cost and How Can You Pay For It?

When you figure out how the professionals form their prices, ask for a quote, then you’ll have a sum of expenses. The amount of money professionals charge will depend on the location and the amount of stuff you are relocating. Also, if you move during the winter, you’ll be able to save up. This is because relocating in summer is more expensive than moving during the winter.

Ask About All the Ways You Can Pay for the Move

Because the relocation process can be very costly, you may need to use your credit card to pay for it. Regrettably, not many movers take credit cards or even cheques as payment. Furthermore, certain businesses may give you a discount if you pay in cash upfront. So you’re ready when the bill arrives, ask the mover which payment methods they take.

With All the Info It Will Be Easy to Hire the Right Movers

There you have it, all the important questions to ask relocation experts. Now with all the info in your hands, it will be easy to prepare for the movers, and for the move itself. When the time is right, all you have to do is pick up the phone, and give your chosen long-distance movers a call, and the rest will be up to them.

Blake Shaw

Bostonian and residential moving and packing expert. Blake Shaw enjoys bar-hopping, music, and writing insightful content.

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