Reviews
What customers said, in their own words.
Copied word for word from Google, Yelp and Trustpilot, with a link to the original beside each one. We do not edit them and we could not take them down if we wanted to — they live on the platform, not on this page.
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Every review we have
“I've used their moving service both from VA to CA and from CA back to VA over the years and it never disappointed me.”
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Lisa S.
Read on YelpI had to move in the middle of the Pandemic, I had a different mover scheduled prior to knowing Cross Country Movers, but at the last minute the other company had expired paperwork and no insurance so we cancelled on moving day. Read the full review Read less
I had to move in the middle of the Pandemic, I had a different mover scheduled prior to knowing Cross Country Movers, but at the last minute the other company had expired paperwork and no insurance so we cancelled on moving day. Thank God we found Cross Country Movers because we called them immediately, there was no room to change flights and when we called Cross Country, they gave a quote within 10 minutes, communicated excellent throughout the whole process and came the next day with a truck and packaged everything nicely. I will always recommend them and I'd 100% use them again. Big thanks to Aurelio!
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Heather H.
Philadelphia, PA → Los Angeles, CA
Read on YelpWe shipped a car from Philadelphia to LA and it was a solid experience. Flat fee, no hassling, the person I dealt with was professional, the contract was digital and clear, the truck driver communicated directly with us on timing of pickup and dropoff. Read the full review Read less
We shipped a car from Philadelphia to LA and it was a solid experience. Flat fee, no hassling, the person I dealt with was professional, the contract was digital and clear, the truck driver communicated directly with us on timing of pickup and dropoff. I was overwhelmed with the barrage of emails, calls and texts when I shopped around and was turned off my the "Crazzy Eddie" type sales approach. I decided to do my own research on BBB, Yelp and google, and found these guys. I would use them again.
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Patricia D.
Read on YelpExcellent! highly recommend them! Corporate office (Ron Rubin) was very helpful and flexible with the numerous date changes in our move. The actual movers Ricardo and his team… Read the full review Read less
Excellent! highly recommend them! Corporate office (Ron Rubin) was very helpful and flexible with the numerous date changes in our move. The actual movers Ricardo and his team… Awesome (Cobra Van Lines) the team went over and beyond in wrapping my furniture and fitting into the truck. They were friendly, helpful and seemed to really care about doing the best job for me and my family. I truly appreciated it.
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Gilbert D.
Seattle, WA → Southern California
Read on YelpCross Country Movers made our lives so much easier during our move from Seattle WA to So Cal. They handled our home goods with care. The guys were friendly and worked at a good pace! Read the full review Read less
Cross Country Movers made our lives so much easier during our move from Seattle WA to So Cal. They handled our home goods with care. The guys were friendly and worked at a good pace! They were on time with pick up and delivery considering I was under a time constraint to leave Washington and settle in in Cali. I was pleased to see my furniture still intact after the long haul. Their wrapping skills were on point, no dents, scratches or damages found as we unloaded and unpacked. The guys seemed knowledgeable and were self-sufficient. They did most of the leg work which I appreciated. Super thankful for them considering the short notice. Recommended from a friend and I'm definitely recommending it for anyone who needs to move across state lines. Hopefully you have
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Joni T.
Read on YelpMoving sucks, moving across country to a brand new State sucks, finding someone who actually knows to move things properly is super stressful too. How was I about to go about this to move from state to state without having to drive cross country? Read the full review Read less
Moving sucks, moving across country to a brand new State sucks, finding someone who actually knows to move things properly is super stressful too. How was I about to go about this to move from state to state without having to drive cross country? My friend suggested to go with movers on Yelp and I stumbled upon Cross Country Moves in DTLA. Rent in DTLA is ridiculous so I need to move for the better. I called for a quote, they replied back within 10 mins, maybe even faster as I shopped around for other places. Got my quote, of course it is within reason, would be less of a hassle then renting a giant uhaul and driving there myself and finding someone in Texas to unload my heavy furniture and belongings. They arrived ON TIME at my place and handled all my things with care. They wrapped up my fragile glass cabinets and tapped it up which was a sigh of relief for me, I paid a lot for that cabinet. Anyway, everything was packed neatly and didn't take as long if I were to do with my friends and I because we wouldn't know how as they are professionals. They even had special crates for my fragiles and valuables! Overall it was a great experience and helped me out a ton! They arrived at my new place on time again! That's twice now! Timing is everything because timing is scarce for me as I have to get on with my new life in Texas! I recommend anyone to saving yourself the trouble and asking Cross Country Movers what they can do for you!
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Tatiana H.
Read on YelpI contacted Cross Country in a panic when another moving company completely blew their pick up date and left me stranded. Not only was Cross Country able to pick up my life within 72 hours, every single person I interacted with was kind, thorough and (gasp!) even funny! Read the full review Read less
I contacted Cross Country in a panic when another moving company completely blew their pick up date and left me stranded. Not only was Cross Country able to pick up my life within 72 hours, every single person I interacted with was kind, thorough and (gasp!) even funny! Moving is tough. This move was from Boulder, CO to Detroit, MI in the middle of winter. The team at Cross Country not only saved the day, they went above and beyond to make sure all our timing hit just right. My stuff was picked up on a Tuesday and delivered on Friday of the same week. The movers in Colorado were great – easy going yet efficient and very careful with my items. The dispatch team is as good as it gets. Overall, dependable, quality service at competitive rates. They may be slightly more than others but when it comes to moving, you get what you pay for. These guys offer peace of mind and ease in addition to outstanding service. Would absolutely use again.
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Wendi W.
Read on YelpMy husband and I recently made a cross country move from SF Bay area to Maryland. We used Cross Country movers and had an excellent experience. Read the full review Read less
My husband and I recently made a cross country move from SF Bay area to Maryland. We used Cross Country movers and had an excellent experience. Researching online about long-distance moves resulted in many very negative and costly experiences, so we were naturally concerned about selecting a moving company. None of those concerns applied to our experience with CCM and we highly recommend their services. From the walk-thru with us for the estimate, to preparation, packing and pick-up, their entire team was a pleasure to work with. On moving day, the team was very professional and responsive. I had packed the majority of our household goods, but left the larger and more fragile items, along with the furniture, to be packed by CCM. They were extremely careful with our household goods in disassembly, packing and loading. They were very efficient and completed the load up in the time frame promised (1.5 days). They made sure to address any concerns we had with the move process and the security of our furniture and goods before they left.
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Kris T.
Read on YelpI had a great experience with a move from Baltimore to NYC. I only had a few items, and contacted them kind of close to my moving time. Despite my being a last minute relatively small customer, they were super responsive and everything was organized seamlessly. Read the full review Read less
I had a great experience with a move from Baltimore to NYC. I only had a few items, and contacted them kind of close to my moving time. Despite my being a last minute relatively small customer, they were super responsive and everything was organized seamlessly. Everything even arrived exactly when they said it would. Will definitely bookmark them for any future moves.
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Rachel E.
Read on YelpTim was the person who organized my move. He was extremely helpful and responsive. They coordinated movers on the pickup and delivery end who were professional and quick. Read the full review Read less
Tim was the person who organized my move. He was extremely helpful and responsive. They coordinated movers on the pickup and delivery end who were professional and quick. I have to leave off one star because there was a LOT of drama in delivery — after waiting nearly 3 weeks for delivery I was told my stuff would be delivered after the "guaranteed" deadline. Three hours arguing over the phone got them to make the delivery happen in the agreed upon time. Other than being without my things for 3 weeks — almost longer — it was an overall positive experience! All my items are accounted for and looking good. Thanks to everyone, especially Tim, for your help!
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Matin G.
Read on YelpI was originally moving with another moving company which wound up turning out bad on the day of. So, I scrambled to look for a more reputable moving company and called these guys up which Matthew answered and was able to quickly handle our critical situation. Read the full review Read less
I was originally moving with another moving company which wound up turning out bad on the day of. So, I scrambled to look for a more reputable moving company and called these guys up which Matthew answered and was able to quickly handle our critical situation. The phone call took less than 20 mins and the movers were scheduled the next day amazingly. They were much accurate in their phone estimate and overall professional than the last company so I must say that I am very satisfied with their service. It is a few bucks more but in the end it's definitely worth the hassle.
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Alan E.
Have to say that these guys are amazing they are really out going and number one in my book I would like to give a shout out to Juan, and Ralph for there help thanks again guys
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Sarahi S.
Read on YelpGoing with these guys was definitely one of the best decisions I've made in an extremely hectic week. We're expecting my father in law to move in with us, and we're moving apartments all in a couple of days so I needed the move to be flawless. Read the full review Read less
Going with these guys was definitely one of the best decisions I've made in an extremely hectic week. We're expecting my father in law to move in with us, and we're moving apartments all in a couple of days so I needed the move to be flawless. We actually have a lot, I mean a giant collection of artwork and I was worried because we have had some disturbing experiences with movers in the past. However, I have to say Cross Country Movers was by far the best i have ever dealt with. They packed every single piece with care and extra padding and moved it thoughtfully. They would also always check in with me to see which piece should be next to be moved in. I was expecting all of this to be done in two days but this was all done in 1 day. I was so relieved to have saved so much time. This gave us more time to prepare our new home and we were able to have my father-in-law come in a day earlier than expected. The team was pleasant and better yet, professional. Usually with movers I feel like I am organizing a daycare with a bunch of grown men who don't really want to be there, but Cross Country Movers were different. They were very considerate, reliable, hard working, and all had a great attitude. And their prices are pretty good, this was money well spent… And to be honest even if their prices were more expensive I wouldn't mind paying it. Trust me, they are worth every dollar. Highly recommended. They will undoubtedly be my go to moving team from now on.
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William W.
Read on YelpBefore in my life, I certainly used professional moving services, namely, I ordered a truck for transportation of furniture without movers' services,so we coped with it somehow by ourselves but in this time the movers were needed ASAP. Read the full review Read less
Before in my life, I certainly used professional moving services, namely, I ordered a truck for transportation of furniture without movers' services,so we coped with it somehow by ourselves but in this time the movers were needed ASAP. I learned that there is a bunch of worthy moving companies. So I esteemed, compared those and found that it is better to work directly with Cross Country Movers .WHY? Firstly, comparing prices- this company is more accessible and appropriate, Secondly, there're lots of good reviews, Thirdly, there is responsive staff who knows their business, and Fourth, the guys even cleaned up the garbage! I couldn't be happier with their service, because I would never be able to manage all these moving and packing on my own. On the whole, I am so satisfied! read less
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Sarah C.
Read on YelpCross Country Movers were extremely helpful to me as I haven't moved for many years, and they didn't know where to start, however everything sorted with no trouble. Read the full review Read less
Cross Country Movers were extremely helpful to me as I haven't moved for many years, and they didn't know where to start, however everything sorted with no trouble. The company were still able to accommodate me they did everything they promised, worked to a deadline, were cheerful and very helpful. Nothing was too much trouble or damaged and everything delivered on time as it was promised. I would happily recommend Cross Country Movers to anyone. If I will consider moving again they would be my first choice Cross Country
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Robby B.
Read on YelpI highly recommend Cross Country Movers for several reasons. I had them pack my stuff which they did with sheer excellence. If anything, they kinda over-protected my stuff with tons of paper and padding. They were in and out unbelievably fast. Read the full review Read less
I highly recommend Cross Country Movers for several reasons. I had them pack my stuff which they did with sheer excellence. If anything, they kinda over-protected my stuff with tons of paper and padding. They were in and out unbelievably fast. The stuff arrived on time in LA and delivered expertly as well. Nothing was damaged at all!!!They even unpacked my 4 clothes boxes and hung the stuff in the closet for me. This was not really part of the deal. Their price was unbelievably lower than the 5 other movers I had gotten quotes from. Their men were polite and professional. Honestly, if you are moving, this is definitely a company you should check out. I would refer them to anyone!
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Gregory B.
Read on YelpI want to give full marks to the Cross Country Movers. Best services at all. Saved money. Didn't get any problem on move. None of my furniture or antique piece was damaged or lost. Read the full review Read less
I want to give full marks to the Cross Country Movers. Best services at all. Saved money. Didn't get any problem on move. None of my furniture or antique piece was damaged or lost. Last year I used a mover and they didn't pack my items flawlessly and some of things were out of tress. So I was very careful during my recent move. This movers also took care of my stuffs. So it was my less stressful and painless day. They are 100% professional crews. He is also excited enough! I hope and have trust that his journey will be like my move. I will recommend them to my associates. Couple of them have plan for moving.
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Alen I.
Read on YelpMy Uncle has a used car lot in Portland and offered me a car for a really good price . He recommended Cross Country Movers because he's used them before with no issues . I gave them a ring and set up a pick up day. Read the full review Read less
My Uncle has a used car lot in Portland and offered me a car for a really good price . He recommended Cross Country Movers because he's used them before with no issues . I gave them a ring and set up a pick up day. They gave me a flat fee for the delivery and I had my car in no time ! Without these guys I probably wouldn't have purchased a car from out of state
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Jared B.
Read on YelpThey showed up right on time and worked all day until 10pm. Our law office has very heavy furniture and never once did in hear a complaint. I fully recommend this company for a local business move or moving your home!! Very reasonable price with a discount for paying cash. Read the full review Read less
They showed up right on time and worked all day until 10pm. Our law office has very heavy furniture and never once did in hear a complaint. I fully recommend this company for a local business move or moving your home!! Very reasonable price with a discount for paying cash. Thanks for your hard work. Jared
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Nev N.
Read on GoogleI had an outstanding experience with Cross Country Movers Group in Modesto, CA! From start to finish, the team was professional, friendly, and efficient. They handled my belongings with the utmost care, ensuring everything arrived at my new home in perfect condition. Read the full review Read less
I had an outstanding experience with Cross Country Movers Group in Modesto, CA! From start to finish, the team was professional, friendly, and efficient. They handled my belongings with the utmost care, ensuring everything arrived at my new home in perfect condition. The communication throughout the process was excellent, and the crew was punctual and respectful of my time. Moving can be incredibly stressful, but they made it feel seamless and worry-free. Their pricing was transparent, with no hidden fees, which I really appreciated. If you're looking for a reliable and trustworthy moving company, I highly recommend Cross Country Movers Group. Five stars all the way!
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Richard K.
Read on GoogleMy family and I engaged with Cross Country Movers Group on three separate occasions for my mother's relocations. Each move was executed flawlessly, thanks to the professionalism and compassionate care of the moving team. Read the full review Read less
My family and I engaged with Cross Country Movers Group on three separate occasions for my mother's relocations. Each move was executed flawlessly, thanks to the professionalism and compassionate care of the moving team. We were always amazed at how each move was completed within the estimated time that the moving manager had provided us. Although the team members differed for each move, the level of efficiency and precision in packing up my mother's apartment remained consistent. This incredibly organized manner of work left a deep impression on my family. We had initially anticipated a hefty bill from each move, but were pleasantly surprised to find that the actual cost was less than the initial estimate. The team's empathetic approach and their assistance during this stress-laden period not only eased my mother's transition but also provided me with much-needed peace of mind. The team's expertise was evident in their help with downsizing and their vast knowledge of different facility layouts. They even assisted with planning the layout for each new apartment my mother moved into. I was so impressed by their heartfelt service and caring approach that I decided to join Cross Country Movers Group several months after my mother's passing. I have never regretted this decision. I would strongly recommend this company for any move, big or small. You can trust them to provide a stress-free moving experience with their empathetic and professional approach.
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Kara R.
Read on Googlei had an amazing experience with a moving service. the technician and his team really turned things around when they showed up to transfer all my home goods from a malfunctioning truck to another. they showed genuine concern about avoiding any damages. Read the full review Read less
i had an amazing experience with a moving service. the technician and his team really turned things around when they showed up to transfer all my home goods from a malfunctioning truck to another. they showed genuine concern about avoiding any damages. both of them were extremely polite, professional, and went beyond what was typically expected. i had some items that needed to remain at my place and the rest needed to stay on the truck. initially, i was informed that it could only be one or the other – everything moved to the other truck or everything offloaded where the truck was. but these workers happily carried the items into my home after moving the rest of my belongings. they had no clue how much it meant to me and how grateful i was. i know that in the future i will definitely reach out to this moving service and request for the same team. if you or anyone you know needs this service, you won't be let down. it was a very positive experience. thank you, gentlemen.
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S. Chase
Read on GoogleYears ago, my spouse and I had to relocate, marking our first experience with moving. When the time came for us to move again, this time to be closer to our children, we were unsure about the process. Fortunately, we had the privilege of working with Cross Country Movers Group. Read the full review Read less
Years ago, my spouse and I had to relocate, marking our first experience with moving. When the time came for us to move again, this time to be closer to our children, we were unsure about the process. Fortunately, we had the privilege of working with Cross Country Movers Group. This professional team turned our moving experience into a stress-free and enjoyable one. We are grateful for the exceptional service provided by the dedicated technicians at Cross Country Movers Group. Their hard work ensured that we were able to stick to our moving schedule. I would strongly recommend this company to anyone in need of moving services, regardless of the distance. Cross Country Movers Group offers reasonable prices and their service is outstanding. Above all, they prioritize providing a worry-free experience for their clients. Their technicians are among the best in the moving industry. If you're fortunate enough to work with them, you'll know exactly what I mean.
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Randy W.
Read on GoogleWe've utilized this moving service a minimum of 5 times (we relocate quite frequently!) including two different moves within the past couple of weeks – one to a fresh house and another to a storage facility shortly after. I couldn't even think of using another moving service! Read the full review Read less
We've utilized this moving service a minimum of 5 times (we relocate quite frequently!) including two different moves within the past couple of weeks – one to a fresh house and another to a storage facility shortly after. I couldn't even think of using another moving service! The process of scheduling is a breeze, they arrive precisely when expected, and the movers are incredibly courteous, efficient, and friendly. They put in a lot of effort and handle your items as if they were their own. They also possess skills in packing and unpacking, which has been immensely beneficial. They are highly adaptable and always seem to figure out how to maneuver seemingly impossible in/out scenarios. Moreover, the office staff is so kind and quick to respond – they go above and beyond to make sure all your queries and worries are addressed. They answer their own calls and respond to emails instantly. These are the best movers out there! We'll absolutely be using their service again in a year for our next (and hopefully final) move to Modesto!
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Alyssa H.
Read on Googlerelocating two storage facilities into one is a massive endeavor. i feel fortunate to have been directed to the team at cross country movers group. like any sensible person, i gathered 3 estimates for shifting my packing machinery. Read the full review Read less
relocating two storage facilities into one is a massive endeavor. i feel fortunate to have been directed to the team at cross country movers group. like any sensible person, i gathered 3 estimates for shifting my packing machinery. the three proposals were highly competitive, but the technician from cross country movers group elevated the estimation process. he inquired about all the right details and delivered a comforting customer experience. from inception to completion, this team took charge of everything. i was kept in the loop all week with updates on their progress or any possible delays. collaborating with the crew was the most seamless relocating experience i’ve ever had. i was able to concentrate on other tasks while they handled the move. the work was finished in 3 weeks, with 4 large presses, 2 small presses, and 5 other machines all relocated without a single issue. i greatly appreciate the outstanding service you guys provided!
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Joanna M.
Read on GoogleWe reached out to Cross Country Movers Group to assist us when we were preparing to relocate from our 3-story residence of almost 42 years to a new condominium in Modesto. They supplied exceptional service and assistance at each stage. Read the full review Read less
We reached out to Cross Country Movers Group to assist us when we were preparing to relocate from our 3-story residence of almost 42 years to a new condominium in Modesto. They supplied exceptional service and assistance at each stage. As we commenced emptying the house, they efficiently removed a pool table from the basement and an upright piano from the living room, along with the standard large furniture pieces for donation or disposal. Further along, they cleared our attic, basement, and garage of items we no longer required and later transported specified items to our offsite storage unit. On a separate occasion, a team arrived to dismantle and haul away old carpeting. We also utilized their packing service for our delicate items. The owner responds promptly to inquiries and his pricing is reasonable. All of the technicians working for the company are genuine professionals: punctual, amicable, meticulous, and composed. This crew ensures EVERYTHING is clean before they depart! What struck me the most was their understanding of how stressful this situation was and the reassurance they provided that this task could indeed be accomplished. Having such a delightful and concentrated team working to help us meet our objective was a significant stress reducer. We appreciate the efforts of all the workers for their assistance in this monumental move! We anticipate collaborating with them in the future and wholeheartedly endorse them to anyone in need of moving services.
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Ryker H.
Read on GoogleMy residence was a quaint cottage in Modesto, nestled on a hillside with a driveway resembling a winding road. A skilled team of technicians managed to skillfully navigate two compact moving trucks up this challenging driveway. Read the full review Read less
My residence was a quaint cottage in Modesto, nestled on a hillside with a driveway resembling a winding road. A skilled team of technicians managed to skillfully navigate two compact moving trucks up this challenging driveway. They then promptly got to work, packing 85 boxes of books and various other household items with impressive speed. Within the first seven hours, they had packed and loaded one of the trucks, thoughtfully leaving me an area to sleep, eat, and handle my emails. The following morning, they were punctual, arriving shortly after seven. By just after nine, my house was emptied, cleaned, and all my belongings were securely loaded onto the trucks. The new location was close to the old one, and the team swiftly unloaded, unwrapped, and arranged everything in my new home. (They left the unpacking of the books to me.) The team from Cross Country Movers Group then departed just before noon. Their service was remarkably quick, smooth, meticulous, and efficient. The cherry on top was that the final cost came in under the initial estimate, making for a satisfying conclusion to the moving process.
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Allen M.
Read on GoogleIn a pinch, i needed a moving service and a friend pointed me towards a technician from a certain moving company. After reaching out to the technician, he reassured me that they could handle the job of moving my tenants out over two consecutive weekends. Read the full review Read less
In a pinch, i needed a moving service and a friend pointed me towards a technician from a certain moving company. After reaching out to the technician, he reassured me that they could handle the job of moving my tenants out over two consecutive weekends. He was agreeable and flexible to my needs. On the day of the first move, he was punctual and we reviewed all the items in the apartment that needed relocation. Afterward, he briefed his two team members, who happened to be among the friendliest people i've ever encountered. They were extremely careful and patient. The following week, they returned promptly and completed the rest of the move. i can't recommend the technician and his team enough – they are real pros at what they do and you won't be let down. Their rates are very fair considering the successful outcome. I'll be enlisting their services for a third time soon.
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Katelyn C.
Read on GoogleAs a real estate professional, I frequently stage homes for sale, which involves a lot of furniture and accessory movement. This has become a regular part of my job every month, and I couldn't dream of accomplishing it without the help of this fantastic moving team. Read the full review Read less
As a real estate professional, I frequently stage homes for sale, which involves a lot of furniture and accessory movement. This has become a regular part of my job every month, and I couldn't dream of accomplishing it without the help of this fantastic moving team. I've had the pleasure of working with them for over five years now. Their crew members are tremendously professional and incredibly efficient. They're always prepared and punctual, showing great attention and care to all items. They've become an integral part of my staging team, diligently assembling and placing my pieces exactly where I need them. They've even managed to pull off the seemingly impossible task of fitting a large couch through a garden door! Working in Modesto, with its crowded streets and three to four-story townhouses with tight spaces, can be quite challenging. But these movers handle it with ease and a smile on their faces. And what's more, their services come at a very reasonable price. Quite simply, I couldn't imagine moving anything without them!
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Sonya D.
Read on GoogleAmidst challenging times, we discovered Cross Country Movers Group and we're incredibly pleased with our decision. They've consistently shown a readiness to accommodate our needs, even at short notice. Read the full review Read less
Amidst challenging times, we discovered Cross Country Movers Group and we're incredibly pleased with our decision. They've consistently shown a readiness to accommodate our needs, even at short notice. Their crews are professional, courteous, and maintain a positive attitude even under strenuous conditions. Despite the difficulties, they adhered to our instructions, moving our belongings while wearing masks and practicing social distancing, ensuring everyone felt comfortable with their presence. They always arrived on time, but also displayed admirable patience if there was a delay in starting the move. Their extensive knowledge of industry standards enabled them to execute the job efficiently and appropriately. Working with this team has been a pleasure from the office staff who scheduled the job, to the crew leaders and their teams who made the move happen. They delivered excellent service at a competitive price. We had a fantastic experience and will certainly be using their services again when the need arises.
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Darrell B.
Read on GoogleSuch a relief! I had a regrettable experience with a broker who tried to charge me four times the initial quote, even though I had been clear about the items to be moved during five separate phone calls and a video call. Read the full review Read less
Such a relief! I had a regrettable experience with a broker who tried to charge me four times the initial quote, even though I had been clear about the items to be moved during five separate phone calls and a video call. Thankfully, a friend recommended a fantastic moving company to me. I went through their website which was incredibly detailed, covering many aspects of moving and potential scams to be aware of. It stood out from the vague websites of other moving companies. It was clear to me that this was the moving company I needed. A very helpful lady answered all my questions and even came out with her partner to give me an estimate the next day. The owner of the company, although a bit energetic and straightforward, proved his expertise during the loading process. He demonstrated exceptional problem-solving skills, especially when faced with getting some pieces out of a tight spot. We had made alterations to our finished basement after furnishing it, but they skillfully moved a 1000lb safe with precision and ease. Upon arriving in Modesto, they asked to unload a day earlier than anticipated, which made me very happy. The owner and the lady were both there working with the rest of the team to unload and set us up. Despite the extreme heat, they didn't waste any time. Every room was set up, boxes were neatly stacked as per my request, trash was collected, and the entire project was well organized. The entire move went without a hitch. Their team, which included several technicians, was truly impressive.
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Kenneth R.
Read on GoogleMy encounter with Cross Country Movers Group was nothing short of remarkable. From the initial interaction with the owner, right through to the scheduling and confirmation of details, everything was smooth and efficient. The work ethic displayed by the technicians was admirable. Read the full review Read less
My encounter with Cross Country Movers Group was nothing short of remarkable. From the initial interaction with the owner, right through to the scheduling and confirmation of details, everything was smooth and efficient. The work ethic displayed by the technicians was admirable. Their positive attitude, determination, and approach had a significant impact on my moving experience. They made sure to accomplish the task within the expected timeline, which relieved a lot of my stress related to moving. I was utterly confident that I was in capable hands! Besides their courtesy, they exhibited great conscientiousness and attention to detail, unlike anything I've seen before in the moving industry. The entire process left a lasting positive impression on me. After several moves with different companies, I can confidently say that this was the best moving experience I've ever had with Cross Country Movers Group!
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Brad B.
Read on GoogleI was initially quite apprehensive about hiring this moving company due to several negative reviews I had come across. However, my overall experience turned out to be really positive and much more convenient compared to other alternatives I had considered (like pods and moving… Read the full review Read less
I was initially quite apprehensive about hiring this moving company due to several negative reviews I had come across. However, my overall experience turned out to be really positive and much more convenient compared to other alternatives I had considered (like pods and moving boxes which either couldn't be delivered or picked up from my location, requiring me to hire separate movers for my multi-level place, and so on). The movers from this company were there to assist me at both the origin and destination of my move, which was incredibly helpful. One key to a successful move, I believe, was that I packed everything myself in advance. This included wrapping some of my furniture in plastic to safeguard the surfaces, disassembling items myself, and ensuring the boxes were well cushioned from the inside. I noticed that most people who complained about items being damaged or broken hadn't taken these precautionary steps. I strongly advocate for self-packing. Despite these precautions, two or three pieces of my furniture did get damaged (one side table had its legs completely broken off, irreparable, and a few shelves were scratched). These were items I hadn't cushioned or packed myself, and I think they would have been fine had I done so. However, the company was quick to reimburse me for the cost of the damaged items within a month and a half. A technician visited my new residence in Modesto to assess the damage after about a month. Although this meant living with broken furniture in the middle of the room for a while, it wasn't too much of an inconvenience. The movers at both ends were excellent — friendly and careful. In conclusion, I would definitely hire this moving company again in the future and recommend them to others. However, I must emphasize the importance of self-packing, keeping a close eye on all your items, and retaining any damaged items until they are assessed. There were instances when it was a bit challenging to reach the right representative, or when an unknown person would call me with a query. However, whenever I managed to speak with the company's representatives, they were fantastic. This, to me, is a sign of a large company's operations. Overall, I am pleased with my moving experience.
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Scarlett R.
Read on GoogleI initially planned for a different moving company to deliver a storage container, but they informed me the day prior to delivery that they couldn't fit a truck in my driveway, leaving me in a bind. I stumbled upon another moving service online and gave them a call. Read the full review Read less
I initially planned for a different moving company to deliver a storage container, but they informed me the day prior to delivery that they couldn't fit a truck in my driveway, leaving me in a bind. I stumbled upon another moving service online and gave them a call. They were able to confirm, using satellite imagery, that they could indeed deliver a container to my property. They promptly sent a truck the following day, which was when I had initially scheduled the other company to arrive. This moving service arrived as promised and successfully delivered the container as they assured they would. Once my remodeling was completed and I no longer required the container, they promptly picked it up the same day I informed them. Notably, their rates were more affordable than the previous company and they even included two protective blankets at no additional cost. The head of the company personally handled the arrangements, which left me thoroughly pleased with their service. I would assuredly reach out to them again should I require a storage container in the future.
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Tanner R.
Read on Googlei'm really thankful and don't even know where to begin. i first encountered the technician in autumn to help me shift my one bedroom apartment into a pod. him and another worker managed to move everything in less than two hours! Read the full review Read less
i'm really thankful and don't even know where to begin. i first encountered the technician in autumn to help me shift my one bedroom apartment into a pod. him and another worker managed to move everything in less than two hours! they were quick, efficient and ensured everything was piled up neatly and securely. the technician was also a great conversationalist which helped the time fly by. fast forward to now, i reached out to the same technician to assist me with moving into my new residence and he readily agreed! the move was a bit more complicated this time but he didn't throw in the towel, he tried all possible solutions and finally made it happen! i know if i ever have to move again, he's definitely the first one i'll be contacting! i would recommend him and his team if you're aiming for a quick and hassle-free move. thank you once again, it was really great working with you! 10 out of 10!
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Katrina G.
Read on GoogleI’m very happy indeed about hiring these movers to relocate my family. With so much stuff in our possession, I was afraid we would never go through the move. However, the crew of professional movers did the job quickly. Read the full review Read less
I’m very happy indeed about hiring these movers to relocate my family. With so much stuff in our possession, I was afraid we would never go through the move. However, the crew of professional movers did the job quickly. Arranging the furniture in a new place entailed no additional fees. Highly reliable moving service!
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Derrick V.
Read on GoogleThanks to these guys, my move was easy and fast. They were recommended by a friend and he insisted I hire them. And I am glad I listened to her. After booking this team for my move, I was still a bit worried. But they clearly changed all that on the moving day. Read the full review Read less
Thanks to these guys, my move was easy and fast. They were recommended by a friend and he insisted I hire them. And I am glad I listened to her. After booking this team for my move, I was still a bit worried. But they clearly changed all that on the moving day. The foreman and his 3 helpers came on time and were very active. They did not sit around and do nothing, they worked the entire time. As a result of their hard work, all my things were intact. Thank you very much.
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Janie F.
They relocated my stuff with ease and no scratches. I had a great team to help me: hard working, courteous and punctual. Thanks to this cross country mover I moved with no stress.
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Deirdre Maier
I used his moving company to relocate my entire office to a different location. Those guys are great. They packed everything carefully, nothing got damage, they are very professional and friendly. I highly recommend them.
Yelp -
Courtney D.
I’d highly recommend this moving company. Hayk and his team did a wonderful job. They were quick, efficient and reliable. They really hustled and worked hard. Moving is stressful so it was nice to have movers who were reliable. We’d use them again and refer them to friends.
Trustpilot -
Michelle Greene
This moving company is phenomenal! Their movers are accommodating, friendly, and extremely fast. The guys were extremely careful with all of my things, nothing broke en route, and all of the movers were generally very pleasant. For an extra charge they even moved my piano. Read the full review Read less
This moving company is phenomenal! Their movers are accommodating, friendly, and extremely fast. The guys were extremely careful with all of my things, nothing broke en route, and all of the movers were generally very pleasant. For an extra charge they even moved my piano. I’m telling all of my friends to use these movers.
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S.W.
TrustpilotI've used their moving service both from VA to CA and from CA back to VA over the years and it never disappointed me. They print out bar codes for every little thing, even a bucket, so that no item gets lost/damaged. Read the full review Read less
I've used their moving service both from VA to CA and from CA back to VA over the years and it never disappointed me. They print out bar codes for every little thing, even a bucket, so that no item gets lost/damaged. Not to mention the pricing is the most competitive in the market (has always been the lowest!) You won't regret going with these guys!
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