About the company
A carrier, not a broker. Ask us to prove it.
Over a decade of interstate moves out of Culver City, on our own authority and in our own trucks. Every number on this page is in a public register you can check without asking us.
- USDOT 2138595 · MC-744411 checkable on FMCSA SAFER
- Our own crews no subcontracted haul
- 30 days storage included
Check us, do not trust us
The numbers, and where to look them up
Every interstate mover has to hold operating authority, and every one of them is listed in a database the FMCSA publishes. Ours is below. So is the link.
- USDOT number
- 2138595 The carrier snapshot shows our authority status, our fleet size and our inspection history. If a mover will not give you this number, that is the answer. Carrier snapshot safer.fmcsa.dot.gov
- Motor carrier docket
- MC-744411 Interstate household goods authority. The licensing record also shows who is filing our insurance and whether it is active. Licensing record li-public.fmcsa.dot.gov
- Cargo and liability cover
- Active Filed with the FMCSA by our insurer, not by us. Lapsed cover shows up on the same page as the docket. Insurance filing li-public.fmcsa.dot.gov
- Years operating
- 10+ yrs There is no public register for this one, so take it as our claim rather than as a checkable fact.
Both links go to fmcsa.dot.gov, the federal regulator, and open in a new tab. We do not control what they say about us.
Who you are calling
Relocation is the whole business, not a sideline
A team of around 160 people whose only job is moving households and offices between states.
We have moved several thousand households across the country, and the work has not changed much: a survey fixes the inventory, the inventory fixes the weight, and the weight and the mileage fix the price. What changes is how well a company holds to the number it gave you. That is the part we compete on.
Full service means our packers dismantle and box your belongings, our crew loads them onto our truck, and the same company unloads, unpacks and reassembles at the other end. Thirty days of storage in transit is included if the new place is not ready. There is no point in the chain where your shipment is handed to a company you did not choose.
We also move offices and relocate employees, and we ship cars — door to door or terminal to terminal, in an open or an enclosed carrier. If you are arranging a move on somebody else's behalf, say so on the first call: the paperwork and the billing are different, and it is easier to set up at the start than halfway through.
How we got here
Over a decade of interstate work
Not a company history so much as the four decisions that changed how we run a move.
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One tractor unit and a Culver City yard
Long distance only, from the start. Local moving is a different business with different economics, and trying to do both badly is how most movers begin.
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Our own operating authority
The point at which we stopped being a company that arranges moves and became one that performs them. It is also the point at which a customer can look us up instead of taking our word.
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A warehouse we control
Storage in transit stopped meaning "a facility we rent space in". Thirty days became standard on long distance moves rather than an extra.
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Binding estimates after survey, as the default
The industry norm is a non-binding number that moves on the day. We made the survey the point at which the price stops changing, which is the single thing customers tell us they were most afraid of.
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One coordinator per move, end to end
No handover between a sales desk and an operations desk. The person who quotes your move is the person who answers when the truck is late.
The equipment
Who turns up at your door
Long distance moves run on 53-foot trailers, and most residential streets do not. Which vehicle can reach your address is decided at survey, not on the morning.
- 53 ft
- trailer, the long haul standard
- 26 ft
- shuttle for streets a trailer cannot enter
- 30 days
- storage in transit, included
- 160
- crew, packers and coordinators
Loading dock and yard, Culver City. Our own tractor units and trailers — nothing on this page is a partner's equipment.
How a long distance move runsFour roles, and which one you get
Questions people ask before bookingA long distance move passes through four sets of hands. These are the four, what each one decides, and which of them you are speaking to when you call.
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Move coordinator
Takes the move from the first call to the delivery signature. The person who prices your move is the person you call on the day.
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Survey and estimating
Walks the rooms, counts the inventory and fixes the weight the price is built from. Nothing is estimated over the phone that can be surveyed in person.
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Dispatch
Owns the truck and the driver once you are loaded — the delivery spread on your bill of lading is theirs to hold.
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Claims and aftercare
Handles valuation questions before the move and claims after it. Ask about released value against full-value protection before you sign anything.
What customers said about dealing with us
“From the initial interaction with the owner, right through to the scheduling and confirmation of details, everything was smooth and efficient.”
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Brad B.
Read on GoogleI was initially quite apprehensive about hiring this moving company due to several negative reviews I had come across. However, my overall experience turned out to be really positive and much more convenient compared to other alternatives I had considered (like pods and moving… Read the full review Read less
I was initially quite apprehensive about hiring this moving company due to several negative reviews I had come across. However, my overall experience turned out to be really positive and much more convenient compared to other alternatives I had considered (like pods and moving boxes which either couldn't be delivered or picked up from my location, requiring me to hire separate movers for my multi-level place, and so on). The movers from this company were there to assist me at both the origin and destination of my move, which was incredibly helpful. One key to a successful move, I believe, was that I packed everything myself in advance. This included wrapping some of my furniture in plastic to safeguard the surfaces, disassembling items myself, and ensuring the boxes were well cushioned from the inside. I noticed that most people who complained about items being damaged or broken hadn't taken these precautionary steps. I strongly advocate for self-packing. Despite these precautions, two or three pieces of my furniture did get damaged (one side table had its legs completely broken off, irreparable, and a few shelves were scratched). These were items I hadn't cushioned or packed myself, and I think they would have been fine had I done so. However, the company was quick to reimburse me for the cost of the damaged items within a month and a half. A technician visited my new residence in Modesto to assess the damage after about a month. Although this meant living with broken furniture in the middle of the room for a while, it wasn't too much of an inconvenience. The movers at both ends were excellent — friendly and careful. In conclusion, I would definitely hire this moving company again in the future and recommend them to others. However, I must emphasize the importance of self-packing, keeping a close eye on all your items, and retaining any damaged items until they are assessed. There were instances when it was a bit challenging to reach the right representative, or when an unknown person would call me with a query. However, whenever I managed to speak with the company's representatives, they were fantastic. This, to me, is a sign of a large company's operations. Overall, I am pleased with my moving experience.
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Robby B.
Read on YelpI highly recommend Cross Country Movers for several reasons. I had them pack my stuff which they did with sheer excellence. If anything, they kinda over-protected my stuff with tons of paper and padding. They were in and out unbelievably fast. Read the full review Read less
I highly recommend Cross Country Movers for several reasons. I had them pack my stuff which they did with sheer excellence. If anything, they kinda over-protected my stuff with tons of paper and padding. They were in and out unbelievably fast. The stuff arrived on time in LA and delivered expertly as well. Nothing was damaged at all!!!They even unpacked my 4 clothes boxes and hung the stuff in the closet for me. This was not really part of the deal. Their price was unbelievably lower than the 5 other movers I had gotten quotes from. Their men were polite and professional. Honestly, if you are moving, this is definitely a company you should check out. I would refer them to anyone!
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Scarlett R.
Read on GoogleI initially planned for a different moving company to deliver a storage container, but they informed me the day prior to delivery that they couldn't fit a truck in my driveway, leaving me in a bind. I stumbled upon another moving service online and gave them a call. Read the full review Read less
I initially planned for a different moving company to deliver a storage container, but they informed me the day prior to delivery that they couldn't fit a truck in my driveway, leaving me in a bind. I stumbled upon another moving service online and gave them a call. They were able to confirm, using satellite imagery, that they could indeed deliver a container to my property. They promptly sent a truck the following day, which was when I had initially scheduled the other company to arrive. This moving service arrived as promised and successfully delivered the container as they assured they would. Once my remodeling was completed and I no longer required the container, they promptly picked it up the same day I informed them. Notably, their rates were more affordable than the previous company and they even included two protective blankets at no additional cost. The head of the company personally handled the arrangements, which left me thoroughly pleased with their service. I would assuredly reach out to them again should I require a storage container in the future.
Look us up, then call us
USDOT 2138595 in the FMCSA database. Then two ZIP codes and a date, and a coordinator will price it.